Sunday, September 22, 2019
Earning a Quality Award Research Paper Example | Topics and Well Written Essays - 500 words
Earning a Quality Award - Research Paper Example The first step that led to winning the award was the fact that the company had been consistent in offering quality services to its customers. This was in line with the requirements of the of the Malcolm Baldrige standards. Secondly, despite the company not winning the award for many years since itââ¬â¢s founding, they went ahead to make use of quality feedbacks received over the years from the award winners to improve their standards. Mike Frihart, a director at the company, was determined to complete applications for the award winning for several years and therefore highlighting the companyââ¬â¢s willingness to continuously advance by regularly reviewing their performance standards. In the third step, the management adopted employee motivation schemes to encourage them to participate optimally to yield high quality products. They were rewarded with financial incentives proportionate to the companyââ¬â¢s success, which enabled the company to retain and employ workers with sufficient skills leading to the manufacture of the best possible products. Winning an award is appreciated the world over. Winners of any kind of award get a boost and are branded as achievers in their dealings. In this context, awards have been accompanied by the following benefits: Companies that have won awards realize increase in the sales of their products because the awards act to prove validity of their products and reassure customers that the goods they consume are worthy. New customers also get influenced by this confirmation and in the long run demand for their products increases thereby improving sales. An award confirms good quality of goods/services by an organization. Through this, products/services are proved to be of required standards and the customers always feel satisfied to consuming safe goods. This is comparable to soccer scenarios. For instance, Barcelona FC has satisfied fans world over since they win awards every year. Fans,
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